Responsible Gaming
Gaming Should Be Entertainment
At Heavenly Salon, we believe that betting and casino games should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.
If you find yourself struggling to control your gambling habits, support is available. Read on to learn about warning signs, helpful tools, and organisations that can assist you.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. We are committed to preventing underage gambling and support strict age verification procedures across all betting platforms.
If you are under 18, please do not attempt to access betting sites. If you are a parent or guardian concerned about a young person's gambling, please seek support from the organisations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing Losses: Attempting to win back money you've lost by gambling more
- Hiding Gambling: Keeping your gambling activity secret from family or friends
- Loss of Control: Gambling longer or spending more money than you intended
- Neglecting Responsibilities: Missing work, school, or important events due to gambling
- Borrowing Money: Using credit cards, loans, or borrowing from others to fund gambling
- Mood Changes: Feeling anxious, depressed, or irritable when not gambling
- Unsuccessful Quit Attempts: Repeatedly trying and failing to cut down or stop gambling
- Relationship Strain: Experiencing conflict with loved ones over your gambling
- Financial Problems: Struggling with bills or experiencing debt due to gambling
- Using Gambling to Escape: Gambling to relieve stress, anxiety, or emotional pain
If you recognise any of these signs in yourself or someone you know, please reach out for help immediately.
Self-Help Tools & Limits
Most reputable betting sites offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose over a set period
- Betting Limits: Cap the maximum stake size for individual bets
- Reality Checks: Enable reminders during your gambling session to check how long you've been playing
- Time-Out/Cool-Off Period: Take a break from gambling for a short period (hours to days)
- Self-Exclusion: Voluntarily exclude yourself from a betting site for a set period or permanently
- Account Closure: Permanently close your account if you wish to stop gambling
We recommend using these tools proactively as part of your responsible gambling strategy.
Support Organisations
If you or someone you know is struggling with problem gambling, professional help is available. Please contact one of the following organisations:
United Kingdom
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GamCare
Free, confidential support and counselling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) -
GamStop
National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Phone: 0800 197 8379 -
Gamblers Anonymous
Support meetings and peer assistance
Website: www.gamblersanonymous.org.uk
Phone: 0330 094 0322
International Support
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Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (24/7 helpline) -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.spielen-mit-verantwortung.de
Phone: 0800 137 27 00
If You Need Help
Don't suffer in silence. If you believe you have a gambling problem, or if someone close to you is affected by problem gambling, please reach out to one of the support organisations listed above. Help is confidential, free, and available 24/7.
Remember: seeking help is a sign of strength, not weakness. Recovery is possible, and support is always available.