Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Heavenly Salon, we believe that betting and casino games should be enjoyed purely as entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It's important to approach gambling with realistic expectations and to only wager money you can afford to lose.
Please gamble responsibly and within your means. If you're unsure whether your gambling habits are healthy, the resources below can help.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and comply with all UK Gambling Commission regulations. If you are under 18, please do not use any betting sites.
Parents and guardians: If you have concerns about a young person's gambling, contact GamCare for advice and support.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to try to recover money you've lost
- Spending more time or money on gambling than you intended
- Hiding your gambling activity from friends, family, or partners
- Gambling to escape stress, anxiety, depression, or other emotions
- Feeling irritable or anxious when you try to reduce or stop gambling
- Borrowing money to fund gambling or gambling with money meant for essential expenses
- Neglecting work, education, relationships, or hobbies due to gambling
- Lying about the extent of your gambling or gambling losses
- Experiencing financial difficulties as a result of gambling
- Feeling that gambling is the only way to feel better or have fun
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Protection Features
Most UK-licensed betting sites offer tools to help you control your gambling:
- Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit
- Loss Limits: Restrict the total amount you're willing to lose in a set period
- Bet Limits: Control the maximum stake you can place on individual bets
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Session Time Limits: Automatically log you out after a set period
- Self-Exclusion: Voluntarily ban yourself from a specific site for a predetermined period
We encourage you to use these tools proactively. Your betting site should make these features easy to access and implement.
Support Organisations & Resources
United Kingdom
- GamCare – Free, confidential support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free helpline) - GamStop – National self-exclusion scheme across all UK-licensed operators
www.gamstop.co.uk
Self-exclude from all participating sites with one registration - National Problem Gambling Clinic – NHS-funded treatment services
Referral available through your GP
Other Regions
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 137 27 00
All of these organisations offer free, confidential support regardless of your location or the severity of your situation.
Need Help Now?
If you or someone you care about is struggling with gambling, please reach out for help today. Problem gambling is a treatable condition, and support is available 24/7.
Contact GamCare immediately on 0808 8020 133 or visit www.gamcare.org.uk
Remember: Seeking help is a sign of strength, not weakness. Many people recover from problem gambling with proper support.